Certificate in Service Management

Customer value and customer relationships are the two main areas of attention for service management. Service management will assist in transforming enterprises from functional to outstanding through enhanced operational efficiencies, increased worker productivity, decreased risk, and higher customer satisfaction.

Overview.

  • Introduction to Service Management.

  • Products & Service Management.

  • Commodity Management & Distribution.

  • marketing Channels.

Duration

4 Months.

Requirements

GCE O/L or A/L Pass (Minimum).

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Register Certificate in Service Management.